Section 6(3) of the RTI Act is intended to save the applicant’s effort and time if the information sought from a public authority is with another department. However, it is being exploited by several officials who refuse to furnish information and forward the application to another department or authority, writes RAJA MUZAFFAR BHAT.


CITIZENS must be empowered to obtain information from the government for the promotion of transparency and accountability in a democracy. The Right to Information (RTI) Act, 2005, a revolutionary legislation that allows every Indian to access information from public authorities, was enacted with this aim.

The Act mandates timely response to a request for information by a citizen. Section 6 allows a citizen “to obtain any information under this Act” by requesting in writing or through electronic means accompanied by such fees as may be prescribed.

Subsection 3 of Section 6 has the noble intention of saving the applicant’s effort and time if the information sought from a public authority is with another department. In such a case, the Central/state public information officer (CPIO/PIO) must transfer the application to the authority possessing the required information within five days of receiving it and inform the applicant accordingly.

However, this ‘loophole’ in the Act is being increasingly used by government departments to deny information to RTI applicants by passing the buck. Even if the PIO possesses the information, the application is forwarded to other public authorities mostly subordinate to the officer.

PIOs not ‘posts offices’     

In Rakesh Kumar Gupta vs Central Information Commission, 2021, the Delhi High Court (HC) said that PIOs cannot “function merely as post offices”, but have to provide the information sought from them.

The court observed that Central/state PIOs cannot withhold information without a reasonable cause and evade disclosure of information.

“Every effort should be made to locate information, and the fear of disciplinary action would work as a deterrent against the suppression of information for vested interests,” the HC said while stressing the PIOs “cannot function merely as post offices”, but ensure information is provided to the applicant.

The PIO has to “apply his/her mind, analyse the material” and then direct disclosure or give reasons for non-disclosure of information, the court added.

Also read: Provision in RTI Act allowing transfer of application to ‘appropriate’ department gives authorities easy escape route

PMGSY RTI application in J&K 

Pradhan Mantri Gram Sadak Yojana (PMGSY) is a rural infrastructure scheme of the ministry of rural development (MoRD). The tendering process, allotment of work, detailed project reports (DPRs) and other information related to the scheme are available in digital format.

Information about any road constructed under PMGSY in any state is available with the MoRD or its allied agencies, like National Rural Infrastructure Development Agency (NRIDA) or the respective chief engineers in states or Union Territories (UTs). 

However, when Mushtaq Ahmad Lone, 31, of Batwodder hamlet, in Budgam district of J&K, sought a copy of the DPR of a 9-km PMGSY road project in June, he was in for a shock. The road—which connects the Bonyar and Gogji Pathri villages via Kutabal and passes through Batwodder—was damaged within six months of construction in 2019-20. Lone and many locals allege that the work was not done according to the specifications of the DPR.

Lone sought a copy of the DPR directly from the Prime Minister’s Office (PMO) after the Budgam office of PMGSY didn’t provide the information to several other locals. Ironically, the information sought was unavailable on any website of the J&K administration.

Lone filed his application through, which only provides information about Central government offices. Despite being a UT, J&K administration offices lack the facility of receiving RTI applications electronically.

Also read: In 15 years, RTI has gone from Indian citizens’ most powerful tool to an Act on life support

Within 24 hours, Lone started experiencing the rigmarole of Section 6(3). First, his application was transferred to the MoRD, which further forwarded it to NRIDA within a week. On June 30, NRIDA’s New Delhi office directed the chief engineer of PMGSY in Kashmir to provide the information, who passed the buck to the executive engineer of PMGSY’s Budgam office the next day. 

More than 40 days after the communication between the chief engineer’s office and the executive engineer, Lone has not been provided the details of the project.

On July 6, Lone, who is not entitled to pay RTI application fees being a Priority Household category ration card holder, was asked by the executive engineer to pay the sum accompanying his application. Lone also refused to meet him at his office for negotiation. Subsequently, the engineer cross-checked Lone’s ration card category with the department of food, civil supplies and consumer affairs.

PIO’s responsibility is not limited to forwarding applications 

In its 2014 judgement in Ministry of Railways through Secretary and others vs Girish Mittal, the Delhi HC observed that Section 6(3) doesn’t mean that a Central PIO’s responsibility is only limited to forwarding applications to departments/offices.

“Forwarding an application by a public authority to another public authority is not the same as a public information officer of a public authority arranging or sourcing information from within its own organisation,” the court observed. 

Also read: Why there is opposition to changes in right to information legislation

The case relates to an RTI application filed by one Girish Mittal, who had sought information on the Garib Rath trains in all the zones from the ministry of Railways but didn’t get a reply within the stipulated 30 days. The Railways CPIO had forwarded his application to the Research Designs and Standards Organisation. Subsequently, he filed a complaint with the Central Information Commission (CIC), which directed that CPIO to furnish the information and imposed a fine of Rs 25,000 on him. The CPIO challenged the CIC order in the court.

Emphasising that he cannot escape his responsibility by merely forwarding the application to other officials under Section 6 (3), Justice Vibhu Bakhru dismissed the CPIO’s petition. Maintaining that the information would be available with the Railway Board, the court directed the CPIO to furnish the information sought by Mittal. 

Duties of PIOs

The writer has faced similar challenges while seeking information in, at least, two dozen applications. The PIOs, who possessed the information, forwarded his applications to subordinate offices. Some farmers whose land was acquired were even denied copies of notifications issued under Sections 6, 7, 9, 9-A and 17 of the repealed Jammu and Kashmir Land Acquisition Act, 1934. The writer had to draft an RTI application for the farmers to get the information.

Section 5(3) and (4) make it mandatory for a PIO to deal with requests of citizens seeking information and render reasonable assistance to them while taking the assistance of any other officer, if considered necessary by him or her, for the proper discharge of duties.

PIOs have to render “all reasonable assistance” where requests for information cannot be made in writing to the applicant making the request orally to reduce the same in writing.

(Raja Muzaffar Bhat is a Srinagar-based columnist and activist. He is the founder and chairman of the Jammu and Kashmir RTI Movement and an Acumen India Fellow.)